Where are your products manufactured?
Proudly Canadian. We manufacture our products in Ontario, Canada.
How much does shipping cost?
For a single order from 1-5 units and shipped within Canada, it is $2.99 CAD
When will I get my order?
We plan to ship your order within 48 hours. Once your order has shipped, you will receive an email notification. Delivery times vary depending on your location. Estimate 7-10 business days.
What is the most hygenic way to store a toothbrush?
Follow These Steps for Sanitary Storage:
Let your brush air dry completely, preventing bacterial growth in a moist environment. Store your toothbrush in a closed cabinet where possible.
Is it better to cover your toothbrush?
While a toothbrush cover may help protect your toothbrush from outside germs, it traps in moisture, leading to bacteria growth and not the good kind, according to the ADA. So it's recommended to remove these toothbrush covers.
Are any purchases final sale?
Standard products are not final sale. From time to time we reserve the right to offer products as final sale and will communicate that during the purchase process. Due to the cost effective price point, we reserve the right to only provide a refund if the product is defective.
Does the toothbrush caddy work with all types of toothbrushes?
The toothbrush caddy works well with the following toothbrushes: Electric toothbrushes, Electric toothbrush heads, Flat wood toothbrushes, Standard curved toothbrushes with rubber resistance. Smooth round toothbrushes without rubber resistance may slide off the toothbrush holder and are not recommended.
What is the return policy?
Providing our customers with product value and satisfaction is at the heart of our thinking. If there is an issue with the product and you would like a refund, the item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. If you have concerns about the product, please contact us at info@toothbrushcaddy.ca and send the following details: Contact details, Picture of the product, Order number, Reason for return. Returns are to be sent to our Ontario, Canada location and shipping costs will be incurred by the customer. See refund policy for more details.